Contact information

💌 Need Help? We’ve Got You!

Have any questions? We're always happy to help!

📧 Email us at: help@freckledpoppy.com
We answer every email, every day — yep, even weekends!

Pro Tip: If you don’t see a reply, be sure to check your spam or promotions folder just in case.

We’re happy to offer a customer phone line for general questions and basic assistance. Our team is available Mon –Thurs from 9 AM–3 PM EST at (227) 234-3598.   All voicemails left will be responded to within 1 full business day. 

*Please note that for security and accuracy, our phone representatives are unable to view or make changes to your account, give away entry details or orders.  For any account-specific assistance, we kindly ask that you reach out to us by email so we can best help you.

Thanks so much for stopping by! We’re truly grateful to have you as part of the Freckled Poppy family. 💖